FAQ

We are overwhelmed by the response we have received from our customers and see that there are many questions when buying the system. Here we have tried to gather all the most common questions on one page.

If you have a question that we have not answered, please contact us at support@sensarmarine.no and we will answer it as soon as possible.

Everything you need to get started:
Main unit with built-in sensors
Main unit mounting bracket
Water Sensor
Wires for connection to 2 batteries + bilge pump
Instruction Manual

The system easily installs in 15-30 minutes, depending on the type of boat.


The installation is done in 3 steps:
1. Mount the water level sensor vertically at the same height as the bilge pump
2. Connect wires to the battery and bilge pump
3. Mount main unit

We will post videos showing how the system is installed in different boats. In addition, it will follow an instruction manual along with the main unit.

The internal battery can monitor the boat for up to 40 days without recharging. The internal battery is automatically charged when the engine is running or when the boat is connected to shore power.

Yes. Integrated into the main unit, there is a global sim card that selects the network that provides the best coverage where the boat is located.

No. It is a global sim card integrated with the main unit connected to our cloud service.

The sensors measure once every second. If the values ​​fall outside the set limits, the system sends an alarm and you will receive a notification on your mobile phone.

There are two modes for the system:

When the boat is not in use, data is sent once an hour
When the boat is in use, data is sent once every minute

If one of the sensors goes off in alarm, the system will send data immediately regardless of whether the boat is in use or not.

Yes. The sensors detect whether you are running on 12V or 24V and will automatically adjust the alarm values ​​to fit the battery voltage.

No. The main unit has an internal battery that can monitor the boat for up to 40 days. The internal battery is charged via the boat's battery when the engine is running or the boat is connected to shore power.

In the main unit, there is an integrated global sim card. The system connects to the network that has the best coverage for where the boat is located.

A monthly fee is paid for the service provided.

This includes:

Continuous monitoring
Operation and maintenance of the system
Data traffic from the boat to the boat owner's mobile
SMS sent to boat owner in case of alarm situations
Tracking of the boat if stolen.

There are different types of subscriptions you can choose from, with different terms.

Season subscription is valid for the period from 01 April to 30 September.
The full-year subscription is valid for 12 months.

The system stops sending updates and will go into hibernation.
You will still have full access to the app and historical data.

The system can be installed in all types of boats. There are no restrictions on the size of the boat. To make optimal use of the system, the boat should have at least one boat battery.

Yes. The app can be downloaded from the App Store and Google Play.

If an alarm situation occurs you will receive a push notification and a text message.
Text messages will also be sent to the other phone numbers you have entered.